Shipping policy

Effective Date: 01/06/2025

Thank you for shopping with us. Below is our shipping policy to help you understand how and when your order will arrive.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping method 3-7 business working days.

Express Shipping method 2-3 business working days.

Delivery delays can occasionally occur, especially during holidays or unforeseen events.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped.

International Shipping Policy

We currently do not ship outside of Australia.

Damages

Please contact us immediately so we can assess the damage and discuss any options.

Contact Us

If you have any questions about this Shipping Policy, please contact us at:

hello@bsweetaf.com.au