Refund policy

Effective Date: 01/06/2025

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer the following refund policy:

Returns

You may request a return or refund within 7 days of your purchase. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.
  

Non-Returnable Items

The following items are non-returnable:

• Any item that has been opened
  

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7 business days.

Late or Missing Refunds

If you haven’t received a refund:

• Check your bank account again
• Contact your credit card company
• Contact your bank

If you have done all this and still not have received your refund, please contact us at hello@bsweetaf.com.au

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at hello@bsweetaf.com.au

Shipping Returns

To return your product, mail it to:

B Sweet af.
PO Box 65
Mount Waverley 3149
Victoria

You will be responsible for paying for your own shipping costs for returning your item unless the item is defective or incorrect.